The Client Centric Pet Sitter: Nailing the Customer Experience in Pet Care
This training is designed to help pet sitting and dog walking business owners stand out in a competitive market by creating an exceptional customer experience.
Overview
“Creating the Perfect Customer Experience” is a transformative training designed to help pet sitting and dog walking business owners stand out in a competitive market. This program dives into the art and science of exceptional customer service, emphasizing how every touchpoint—before, during, and after a sale—impacts client satisfaction. Learn how to create emotionally engaging experiences that turn customers into loyal advocates while differentiating your business with a unique value proposition.
You will learn how to:
- How to define and enhance every client touchpoint: before, during, and after the sale.
- Strategies for emotionally engaging clients and building lasting relationships.
- Techniques to handle customer interactions with empathy, clarity, and professionalism.
- The importance of identifying and implementing a unique selling proposition.
Curriculum
Curriculum
- 1 Section
- 1 Lesson
- 10 Weeks
- The Pet Business Academy: The Client Centric Pet Sitter1
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Email Marketing Template Bundle
Email marketing is far from dead and if you’re not using it in your pet business you’re missing out! It doesn’t have to be time consuming or hard. Here’s a ready-made, fully customizable to your business, bundle of emails you can send to your clients. The bundle includes single...
Course Features
- Lecture 1
- Quiz 0
- Duration 10 weeks
- Skill level All levels
- Language English
- Students 1
- Assessments Yes